iDRAC Service Module (iSM) is a lightweight software service that better integrates operating system (OS) features with iDRAC and can be installed on Dell’s 12th or later generation of PowerEdge servers. iSM provides OS-related information to the iDRAC and adds capabilities such as LC log event replication into the OS log, WMI support (including storage), iDRAC SNMP alerts via OS, iDRAC hard reset and remote full Power Cycle. iSM automates SupportAssist report collection process for iDRAC leading to faster issue resolution. iSM has very little impact on the host processor and smaller memory footprint than "in-band" agents such as Dell EMC OpenManage Server Administrator (OMSA), thus expanding iDRAC management into supported host operating systems. |